Support & Help
Frequently Asked Questions
Is WaterEject safe for my speakers?
Yes, WaterEject uses carefully calibrated frequency patterns and amplitude limits that are safe for all modern speaker components. The system monitors output levels in real-time to ensure speaker safety.
How quickly should I use WaterEject after water exposure?
Use Water Ejection mode immediately after water exposure for best results. The faster you act, the more effective the water removal will be before moisture can cause damage.
Which cleaning mode should I choose?
Use Water Ejection mode for immediate water removal. Deep Clean is best for submersion or heavy moisture. Gentle Mode works well for regular maintenance and prevention. Custom mode allows you to fine-tune settings.
Does it work on wireless earbuds?
Yes. Place each earbud near your device speaker while the tone plays. For best results, use the WaterEject app which provides optimized modes specifically for earbuds.
Do I need an internet connection?
No connection is required once the WaterEject app is installed. This web version also works entirely offline after the initial page load.
What if WaterEject doesn't work?
If water removal doesn't work after multiple attempts, your device may have sustained damage beyond speaker grilles. Consider professional repair services. WaterEject is most effective when used immediately after exposure.
Troubleshooting
No sound is playing
- Check that your device volume is turned up
- Ensure browser permissions allow audio playback
- Try clicking the start button again
- Check that your browser supports Web Audio API
Water isn't coming out
- Make sure speakers are positioned downward
- Try running multiple cycles (2-3 times)
- Switch to Deep Clean mode for stubborn water
- Check that water actually entered the speaker grilles
Speakers still sound muffled
- Run Deep Clean mode for extended cleaning
- Wait 10 minutes between cycles
- Check for visible debris in speaker grilles
- Consider professional cleaning if the issue persists
Contact Support
Need additional help? Contact our support team:
- Email: support@watereject.com
- Response time: Typically within 24 hours
- Include device model and description of the issue for faster assistance
Ready to try WaterEject? Download the app for the complete experience with all features.
